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Felix was so incredibly professional, clear and always listening to what your asking for. He didn't beat around the bush and at no point did I feel like he was going to upsell me. He stayed within the budget I gave him and was VERY knowledgeable about his product, he managed my expectations of what I was looking for and gave me the perfect amount of options (not too many to be overwhelmed with). I will from now on be going to Felix for ALL my diamond needs. Thank you Felix!
Carey WadgeMay 8, 2019
Highly recommended! Simply put, Felix helped me find the perfect diamond for my engagement ring and I couldn't be happier. He worked within my budget and didn't at any time try to up-sell or rush/pressure me. This was a wonderful consumer experience! Oh and did I mention, she said 'YES'! Thank you for all your help Felix!
Anthony SyJuly 1, 2019
I recently purchased my fiancés engagement ring from this store and can’t thank Roy and Felix enough for their professionalism and personalized service, along with their genuine care and dedication, created an stress-free and enjoyable experience for me. Throughout the entire process, Roy and Felix went above and beyond to ensure an amazing experience and advice on picking the right diamond and ring. They patiently listened to my preference, guiding me through with significant expertise and knowledge along the way. They provided detailed explanations about the characteristics of each stone, helping me make an informed decision. They also took the time to understand my vision and the style I was looking for, incorporating it into a custom design that surpassed my expectations. Overall, I would highly recommend this store to anyone looking for high-quality, unique jewellery. They offer a broad selection of diamonds, and outstanding customer service.
Hadi SadeghipouyaJuly 20, 2023
Felix played a special role in planning for my surprised proposal. It all started with 'the' RING! I sat in his office, we discussed on what my now Fiancé likes and step by step concluded on a beautiful diamond, ring setting and style. Never I felt pressured or rushed into making a decision. He is very knowledgeable and easy to chat with. My Fiancé was astonished when she saw the ROCK! I told Felix I will be back for the wedding band, which I now have in my possession, and yes it is also a Work Of Art. BRAVO!
Vic GOctober 21, 2022
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