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Not going to lie, we were difficult customers looking for a very specific diamond for my engagement ring. Felix helped us seamlessly through the process and was very accommodating. Not once did he complain or give up. Costumer service was so genuine that we reffered someone even before I got my ring back!!
Aman AtwalMay 16, 2019
There is a reason why Diamond net has a 5/5 review. Felix is absolutely amazing!!!! He is honest, knowledgeable, super friendly and knows what he's doing. Many people will claim that they are diamond "wholesalers" but Felix is actually the real deal and his prices are the best in Vancouver. We shopped around a lot, many people are actually diamond brokers instead of wholesalers, there is a huge difference between the two. I can say with great confidence we received the best customer service and price from Felix. Not only is he honest but he doesn't try to pressure you into anything as seen from other people in the lower mainland. The quality of the product is also amazing. My engagement ring is to die for. We will definitely be using him again for all future diamond needs and highly recommend him for anyone searching for an engagement ring, wedding band, diamond earrings, loose diamonds etc. Thank you Felix!!!!! Keep up the amazing work ❤
Loveleen GJune 3, 2018
Felix was the most helpful person while my fiancé was looking for looking for an engagement ring. After going to 3 different places in malls. Felix and his company treated him so well and provided excellent service. My ring is beautiful and everything I could of dreamt of and more. Thank you so much!
Sadaf GerbrandtAugust 5, 2020
I had an amazing experience with both Roy and Felix. The customer service and expertise was outstanding, and the purchase was exactly what I was looking for and more!! I am so pleased with the service I received from both Felix and Roy and look forward to working with them for my next purchase. Both Felix and Roy went above and beyond to help me find the perfect gift! Thanks again!
Robin SahiApril 21, 2023
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