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I was referred to this group by a few friends who were customers as well. Felix is a very approachable guy. He never pressured me to buy anything or up sell me. In fact when I wanted a platinum band he told me that I should perhaps consider white gold to keep the costs down. I ended up going with platinum anyway and he helped bring in a diamond for me from New York. Anytime I hit him up whether it's to do a plat stamp or to stop by he's never turned me down even though he's busy. He never said "no" to any of my requests and just always got the job done. From start to finish he answered so many of my questions. I had LOTS of questions. I just like that he's always made himself available and never made any of my requests seem like too much. The finished product was absolute stunning. My fiance loves the engagement ring. I cannot express my gratitude enough. The buying experience was incredible. I'm happy that there is life time servicing available for the ring - cleaning, polishing, resizing, ect. I will be back for wedding bands.
John NguyenOctober 4, 2018
Felix is extremely knowledgeable and kind. At no point did I feel pressured to purchase a particular product with him. He has a wide variety of diamonds available and is very patient in allowing a purchaser to look through many options. I highly recommend Felix to anyone who is looking to purchase any high end jewelry.
Jeevan PannunAugust 16, 2022
Felix has the best customer service and top quality custom work. I loved the fact I could see the diamonds in the show room first hand before purchasing. There is no sales pressure. Was a pleasure and will definitely continue getting jewellery through him. Thanks again Felix!
kandy cJune 22, 2021
My name is Alex I picked up my ring 3 weeks ago. I came in after being at another ring shop in Langley that was high pressure high stress and when I met with Felix all that went out the window my experience was awesome, I let him know the diamond shape and setting I wanted and within a half hour we found the perfect stone and setting and had it being made. I gave it to my now fiancé and she was blown away with how perfect it was. Thank you Felix for working with me and helping me find the perfect ring.
Kayla GinnDecember 12, 2020
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