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Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
Felix was great from the start. Timely and knowledgeable about any questions or concerns I had. He knew exactly what I was looking for and was able to bring to life exactly what I had envisioned. It was even better than I expected. Very fast turn around time, and Covid friendly.
Josephine LalApril 14, 2021
I had a very particular request for the diamonds I was looking for and Felix came through for me at a great price. The ring design was done exactly to the pictures I provided. And best of all, my soon-to-be wife absolutely loves it! I highly recommend Felix!
Dean HorvathJanuary 29, 2019
Felix was amazing! He was the only one who was able to source my 5ct diamond and create the exact ring I was looking for! He responds quickly and does not give you any pressure. Highly recommend! Will be back for our wedding bands :)
Jeunesse FongApril 16, 2022
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