Engagement & Wedding Rings: Symbols of Forever
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I was recommended by a colleague to go to DiamondNet and ask for Felix. The experience was so positive and easy going! Felix was great in explaining the different types of diamonds and rings, and was able to present to me different options within my budget. I highly recommend this place when it comes to purchasing an engagement ring - furthermore, the turnaround to get your ring designed and finished does not take longer than 2-3 weeks. Highly recommend this shop and will come back for any future diamond purchases.
Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Not going to lie, we were difficult customers looking for a very specific diamond for my engagement ring. Felix helped us seamlessly through the process and was very accommodating. Not once did he complain or give up. Costumer service was so genuine that we reffered someone even before I got my ring back!!
Words can’t describe the level of professionalism we’ve encountered. From day one it has been nothing but a positive experience. We will certainly move forward with designing our wedding bands in the next few months. I would certainly recommend anyone that I know to deal with Felix. Thank you so much
Address:
528-736 Granville St. Vancouver BC V6Z1G3
info@diamondnet.ca