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Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
Felix was a pleasure to deal with. He was patient and very thorough. I would highly recommend him to anyone looking to make a custom piece. He understood my vision and clearly delivered.
Edward MortimerOctober 26, 2018
We bought our wedding bands with Felix, and he was very friendly and offered amazing customer service. He was patient with our questions, he was genuine and we did not feel any pressure. He offered good tips and advice on diamonds and rings in general. We would recommend Felix to anyone looking for custom rings/jeweller! Thank you Felix!
Ena Fu GanJuly 26, 2022
Felix was the most helpful person while my fiancé was looking for looking for an engagement ring. After going to 3 different places in malls. Felix and his company treated him so well and provided excellent service. My ring is beautiful and everything I could of dreamt of and more. Thank you so much!
Sadaf GerbrandtAugust 5, 2020
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