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I had an amazing experience with both Roy and Felix. The customer service and expertise was outstanding, and the purchase was exactly what I was looking for and more!! I am so pleased with the service I received from both Felix and Roy and look forward to working with them for my next purchase. Both Felix and Roy went above and beyond to help me find the perfect gift! Thanks again!
Robin SahiApril 21, 2023
I recently purchased my fiancés engagement ring from this store and can’t thank Roy and Felix enough for their professionalism and personalized service, along with their genuine care and dedication, created an stress-free and enjoyable experience for me. Throughout the entire process, Roy and Felix went above and beyond to ensure an amazing experience and advice on picking the right diamond and ring. They patiently listened to my preference, guiding me through with significant expertise and knowledge along the way. They provided detailed explanations about the characteristics of each stone, helping me make an informed decision. They also took the time to understand my vision and the style I was looking for, incorporating it into a custom design that surpassed my expectations. Overall, I would highly recommend this store to anyone looking for high-quality, unique jewellery. They offer a broad selection of diamonds, and outstanding customer service.
Hadi SadeghipouyaJuly 20, 2023
I would love to give Felix a huge shout out, he is so patient and kind and made us feel at ease the whole time while we chose our perfect ring. After we chose the perfect diamond we showed him the design we wanted and he was able to get it done within a week! The moment we stepped in he gave us so many options and even guided us through the entire process. Thank you so much Felix! We really appreciate you!!
Vivian TseJanuary 12, 2023
We would like to give a shout-out and a huge THANK YOU to Felix for helping us get our perfect ring. Felix was super sweet and patient with us from the beginning start to end. To start, we were unsure and indecisive on what exactly we wanted (shape, carat, colour, cut) and Felix took his time to explain every little diamond detail to us. When we started to look into loose diamonds, he took his time to carefully give us his professional feedback on each diamond and we found that super helpful. After deciding which diamond was the best for us, Felix helped us customize our ring design and we couldn’t be any more happier. The result and final touch was spectacular! The ring was PERFECT and exactly like how we imagined it to be. We were so amazed and we definitely will be recommending Diamond Net & Felix to our family and friends.
L LMarch 15, 2022
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