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I was referred to this group by a few friends who were customers as well. Felix is a very approachable guy. He never pressured me to buy anything or up sell me. In fact when I wanted a platinum band he told me that I should perhaps consider white gold to keep the costs down. I ended up going with platinum anyway and he helped bring in a diamond for me from New York. Anytime I hit him up whether it's to do a plat stamp or to stop by he's never turned me down even though he's busy. He never said "no" to any of my requests and just always got the job done. From start to finish he answered so many of my questions. I had LOTS of questions. I just like that he's always made himself available and never made any of my requests seem like too much. The finished product was absolute stunning. My fiance loves the engagement ring. I cannot express my gratitude enough. The buying experience was incredible. I'm happy that there is life time servicing available for the ring - cleaning, polishing, resizing, ect. I will be back for wedding bands.
John NguyenOctober 3, 2018
The first time I met Felix in 2018, I bought an engagement ring from him. I guarantee that you get the most reasonable price for high-quality diamonds, and trust me, I searched not only the stores in Vancouver but also for other countries. For our wedding, we searched for two months, and my last stop was DiamondNet, where I again found what i was looking for. A gorgeous diamond necklace that I could never find anywhere else for such a reasonable price. Lastly, if you're looking for a private jewelery store with white gloves service, regardless of your budget, you've found it.
AliMay 9, 2023
Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
Felix was great from the start. Timely and knowledgeable about any questions or concerns I had. He knew exactly what I was looking for and was able to bring to life exactly what I had envisioned. It was even better than I expected. Very fast turn around time, and Covid friendly.
Josephine LalApril 14, 2021
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