Engagement & Wedding Rings: Symbols of Forever
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I was referred to this group by a few friends who were customers as well. Felix is a very approachable guy. He never pressured me to buy anything or up sell me. In fact when I wanted a platinum band he told me that I should perhaps consider white gold to keep the costs down. I ended up going with platinum anyway and he helped bring in a diamond for me from New York. Anytime I hit him up whether it's to do a plat stamp or to stop by he's never turned me down even though he's busy. He never said "no" to any of my requests and just always got the job done. From start to finish he answered so many of my questions. I had LOTS of questions. I just like that he's always made himself available and never made any of my requests seem like too much. The finished product was absolute stunning. My fiance loves the engagement ring. I cannot express my gratitude enough. The buying experience was incredible. I'm happy that there is life time servicing available for the ring - cleaning, polishing, resizing, ect. I will be back for wedding bands.
John NguyenOctober 4, 2018
Felix! I am really happy to finally have met you :) and I am in so much awe, that it is difficult to put my gratitude into words. The thoughtfulness, care, and craftsmanship that has gone into the ring I received leaves me speechless. I truly feel as though I am walking around with magic encased in million year old rock. You were able to provide him with rare coloured diamonds, and bring to life a design he envisioned from his heart - I am humbled by its beauty and his declaration of love. I wish that everyone searching for their unique symbol of love finds you to help them along their journey. I hope to refer you to everyone I know searching for their perfect forever ring. They deserve the best, and Felix you are the best! Thank you again for your knowledge and wisdom, and for the dedication you have towards your craft. It is truly an honour and I cannot wait to see you again for our bands!
A ADecember 27, 2019
Great selection of product and a great experience. Would definitely buy from Felix again.
JordanAugust 10, 2020
Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
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