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I'm from Saskatchewan and Felix was a great help in sending pictures of different settings and diamonds and was very patient in answering all my questions. All in all it was an awesome buying experience!
AJ LelandSeptember 4, 2019
Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
We would like to give a shout-out and a huge THANK YOU to Felix for helping us get our perfect ring. Felix was super sweet and patient with us from the beginning start to end. To start, we were unsure and indecisive on what exactly we wanted (shape, carat, colour, cut) and Felix took his time to explain every little diamond detail to us. When we started to look into loose diamonds, he took his time to carefully give us his professional feedback on each diamond and we found that super helpful. After deciding which diamond was the best for us, Felix helped us customize our ring design and we couldn’t be any more happier. The result and final touch was spectacular! The ring was PERFECT and exactly like how we imagined it to be. We were so amazed and we definitely will be recommending Diamond Net & Felix to our family and friends.
L LMarch 15, 2022
Felix was great from the start. Timely and knowledgeable about any questions or concerns I had. He knew exactly what I was looking for and was able to bring to life exactly what I had envisioned. It was even better than I expected. Very fast turn around time, and Covid friendly.
Josephine LalApril 14, 2021
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