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I got Felix's information from my brother whom just raved about this place. I really could understand why because he got a beautiful set of custom rings for his engagement/wedding. Seeing what he got, I knew I had to check it out when my time came. Few years later, with very little knowledge about diamonds I decided to go see Felix for my now, fiancé's engagement ring and wedding band. I can't say enough about how happy I was with this place. The entire process from start to finish was such a smooth process. I wasn't well versed on what it is that I was wanting to get and Felix walked me through the entire process and explained everything to me. The different choices that I could get and I ended up getting exactly what I had envisioned and Felix worked around my budget. My finance loves her ring so much and could not be any happier. Again, the service I was provided was impeccable. Felix took my vision and made me two beautiful custom rings while staying within my budget and in a very decent timeline. I think the best piece of advice I can offer anyone is if your debating on visiting diamond net, don't hesitate. You will by no means feel any pressure from them. Whether you end up purchasing from them or not they will still help you out and provide you with the information that your looking for. That to me is very important because a lot of places don't want to invest their time with you if you don't purchase something. Or they make you feel like you have to buy something. I'll recommend this place to anyone! Thanks Felix, your the man!! Glad my brother introduced me.
Mitchell SabbeJuly 27, 2021
I was always intimidated of buying an engagement ring. I went to Felix. Got a absolutely stunning ring at a an amazing price. He's very honest, flexible and helpful. I would highly recommend him to anyone. My now Fianceé also loves the ring and sends me pictures of it everyday. Again Felix thank you very much for everything.
Rob KowalczykJanuary 30, 2020
Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
I recently purchased my fiancés engagement ring from this store and can’t thank Roy and Felix enough for their professionalism and personalized service, along with their genuine care and dedication, created an stress-free and enjoyable experience for me. Throughout the entire process, Roy and Felix went above and beyond to ensure an amazing experience and advice on picking the right diamond and ring. They patiently listened to my preference, guiding me through with significant expertise and knowledge along the way. They provided detailed explanations about the characteristics of each stone, helping me make an informed decision. They also took the time to understand my vision and the style I was looking for, incorporating it into a custom design that surpassed my expectations. Overall, I would highly recommend this store to anyone looking for high-quality, unique jewellery. They offer a broad selection of diamonds, and outstanding customer service.
Hadi SadeghipouyaJuly 20, 2023
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