Engagement & Wedding Rings: Symbols of Forever
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Felix was so incredibly professional, clear and always listening to what your asking for. He didn't beat around the bush and at no point did I feel like he was going to upsell me. He stayed within the budget I gave him and was VERY knowledgeable about his product, he managed my expectations of what I was looking for and gave me the perfect amount of options (not too many to be overwhelmed with). I will from now on be going to Felix for ALL my diamond needs. Thank you Felix!
Not going to lie, we were difficult customers looking for a very specific diamond for my engagement ring. Felix helped us seamlessly through the process and was very accommodating. Not once did he complain or give up. Costumer service was so genuine that we reffered someone even before I got my ring back!!
Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
I am so grateful to have found DiamondNet. Felix is kind, patient and trust worthy. My diamond ring was stolen and I needed to replace it. Felix created the exact same ring with an amazing diamond. My new ring is beautiful and the quality is superb.
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528-736 Granville St. Vancouver BC V6Z1G3
info@diamondnet.ca