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Felix was so incredibly professional, clear and always listening to what your asking for. He didn't beat around the bush and at no point did I feel like he was going to upsell me. He stayed within the budget I gave him and was VERY knowledgeable about his product, he managed my expectations of what I was looking for and gave me the perfect amount of options (not too many to be overwhelmed with). I will from now on be going to Felix for ALL my diamond needs. Thank you Felix!
Carey WadgeMay 8, 2019
Not going to lie, we were difficult customers looking for a very specific diamond for my engagement ring. Felix helped us seamlessly through the process and was very accommodating. Not once did he complain or give up. Costumer service was so genuine that we reffered someone even before I got my ring back!!
Aman AtwalMay 16, 2019
Highly recommended! Simply put, Felix helped me find the perfect diamond for my engagement ring and I couldn't be happier. He worked within my budget and didn't at any time try to up-sell or rush/pressure me. This was a wonderful consumer experience! Oh and did I mention, she said 'YES'! Thank you for all your help Felix!
Anthony SyJuly 1, 2019
Great service, great experience would come back again. Would recommend to anyone interested in buying jewelry.
Kay OunsamoneFebruary 8, 2020
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