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I was referred to this group by a few friends who were customers as well. Felix is a very approachable guy. He never pressured me to buy anything or up sell me. In fact when I wanted a platinum band he told me that I should perhaps consider white gold to keep the costs down. I ended up going with platinum anyway and he helped bring in a diamond for me from New York. Anytime I hit him up whether it's to do a plat stamp or to stop by he's never turned me down even though he's busy. He never said "no" to any of my requests and just always got the job done. From start to finish he answered so many of my questions. I had LOTS of questions. I just like that he's always made himself available and never made any of my requests seem like too much. The finished product was absolute stunning. My fiance loves the engagement ring. I cannot express my gratitude enough. The buying experience was incredible. I'm happy that there is life time servicing available for the ring - cleaning, polishing, resizing, ect. I will be back for wedding bands.
John NguyenOctober 3, 2018
Not going to lie, we were difficult customers looking for a very specific diamond for my engagement ring. Felix helped us seamlessly through the process and was very accommodating. Not once did he complain or give up. Costumer service was so genuine that we reffered someone even before I got my ring back!!
Aman AtwalMay 16, 2019
I'm from Saskatchewan and Felix was a great help in sending pictures of different settings and diamonds and was very patient in answering all my questions. All in all it was an awesome buying experience!
AJ LelandSeptember 4, 2019
Felix is amazing and was very helpful and knowledgeable when it came to picking stones and settings and guiding what looks the best/size on finger! He has a large variety of diamonds which helps the process to see different shapes on hand. We never felt pressured to buy anything and the turnaround time for the finished product was SOO QUICK! Highly recommend!
Jas DhillonJune 28, 2023
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