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Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
Felix came highly recommended to me by two friends who purchased their engagement rings from him. He definitely surpassed any expectations I had! He patiently worked with me and my lack of diamond knowledge, and guided me to the right stone that ended up blowing my fiancé away!! Compared to other jewellers, the quality of his selections for the price are unparalleled. I cannot express how pleased I am with my experience with him! Thank you Felix! See you for the wedding bands!
Dimo .May 11, 2020
Felix has the best customer service and top quality custom work. I loved the fact I could see the diamonds in the show room first hand before purchasing. There is no sales pressure. Was a pleasure and will definitely continue getting jewellery through him. Thanks again Felix!
kandy cJune 22, 2021
Words can’t describe the level of professionalism we’ve encountered. From day one it has been nothing but a positive experience. We will certainly move forward with designing our wedding bands in the next few months. I would certainly recommend anyone that I know to deal with Felix. Thank you so much
Rob HApril 14, 2021
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