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We would like to give a shout-out and a huge THANK YOU to Felix for helping us get our perfect ring. Felix was super sweet and patient with us from the beginning start to end. To start, we were unsure and indecisive on what exactly we wanted (shape, carat, colour, cut) and Felix took his time to explain every little diamond detail to us. When we started to look into loose diamonds, he took his time to carefully give us his professional feedback on each diamond and we found that super helpful. After deciding which diamond was the best for us, Felix helped us customize our ring design and we couldn’t be any more happier. The result and final touch was spectacular! The ring was PERFECT and exactly like how we imagined it to be. We were so amazed and we definitely will be recommending Diamond Net & Felix to our family and friends.
L LMarch 15, 2022
Felix has the best customer service and top quality custom work. I loved the fact I could see the diamonds in the show room first hand before purchasing. There is no sales pressure. Was a pleasure and will definitely continue getting jewellery through him. Thanks again Felix!
kandy cJune 22, 2021
Felix made my ring dreams come true! My husband wanted to get me a new wedding set for our 15th anniversary. I wanted something custom made, oval 2+ carat, hidden halo, very thin, diamond covered band, and nothing on the market was what I was looking for. Felix custom made the most beautiful ring of my dreams!! I knew it was going to be gorgeous, but WOW it was even better than I had imagined! We shopped around to other name brand jewellery stores closer to our home so I could have an idea of what I wanted. Upon looking, the jewellery stores gave us prices. Diamond Net was priced wayyyyy better than competitors as you are buying direct from the wholesaler. It was so easy to book my appointment online and I went the next day! I spent about 45 minutes with Felix designing and going over the details and I wasn’t rushed or pressured. We are beyond thrilled with our purchase and the compliments I receive on my ring every day are a testament to the beautiful custom work well done ????
Jamie SMarch 7, 2023
Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
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