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I would love to give Felix a huge shout out, he is so patient and kind and made us feel at ease the whole time while we chose our perfect ring. After we chose the perfect diamond we showed him the design we wanted and he was able to get it done within a week! The moment we stepped in he gave us so many options and even guided us through the entire process. Thank you so much Felix! We really appreciate you!!
Vivian TseJanuary 12, 2023
Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
Felix played a special role in planning for my surprised proposal. It all started with 'the' RING! I sat in his office, we discussed on what my now Fiancé likes and step by step concluded on a beautiful diamond, ring setting and style. Never I felt pressured or rushed into making a decision. He is very knowledgeable and easy to chat with. My Fiancé was astonished when she saw the ROCK! I told Felix I will be back for the wedding band, which I now have in my possession, and yes it is also a Work Of Art. BRAVO!
Vic GOctober 21, 2022
Been dealing with these guys for a long time. The service and pricing they give is the best in town so no reason to shop anywhere. There don’t pressure u into buying but will give u option base on your budget. Jus say I’ve upgraded many times.
GS BoyzJuly 10, 2021
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