WHOLESALE PRICING
We offer all our diamonds at wholesale pricing. We guarantee you savings compared to any retailer. Plus, at our office, you can personally inspect and compare diamonds from our inventory.
Each diamond is carefully selected from our inventory or specifically ordered and imported per custom order. We will help and guide you to find the best diamond within your budget. Our large diamond inventory allows for a thorough selection and live inspection.
Each ring design can be modified to fit various diamond shapes. We offer a full customization option for all engagement rings. Prices for diamonds can range dramatically based on carat weight and quality. Please reach out to us with any questions regarding stone options and details.
Various DIAMOND WEDDING BAND options are available for pairing.
MODIFY THE RING:
Not always will you find the perfect ring design and you might be interested in a custom engagement ring. Sometimes a certain design is close to what you want but is missing a specific detail. Or you might like something about one ring and another detail on a different design. No problem! With the help of our expert goldsmiths, we can customize the perfect ring for you. We provide computerized model images and leave you in full control over the process. And of course, we can easily reproduce any ring design you have seen in a photo or video.
DIAMOND CENTRE STONE:
We offer a very large selection of diamonds that are available for viewing in our Vancouver Downtown office. During your appointment, you will be able to compare different diamonds for size and quality. All our diamonds are certified by the most reputable gemological laboratories such as GIA or IGI. If you can’t make it in person, we will be happy to discuss your diamond options over the phone and communicate with you as well by email or texting. And don’t worry if you are unfamiliar with the specifics of diamonds. We gladly will offer you a crash course to give you all the confidence to make an informed decision.
NATURAL DIAMONDS:
We deal in natural mined diamonds that have been ethically sourced. Lab-grown diamonds are available upon request. Our strength lies in sourcing and importing the finest earth-mined diamonds to Canada. The bulk of our inventory consists of round, oval, radiant, emerald, pear, cushion, and princess cut diamonds of all sizes. Melee diamonds of various shapes are available as well. Diamond shapes such as marquise, heart, or asscher cuts are often available as well. In any case, we will be happy to source you any diamond from around the world.
ENGRAVING
Please let us know if you would like to have your ring engraved. Simple hand engraving and more sophisticated engraving options are available. Please keep in mind that if you require re-sizing for your ring you might want to have that taken care of first. Free sizing is available to all our customers.
APPRAISAL
Each ring or jewellery item comes with an appraisal. We highly recommend you get your item insured. Our free lifetime warranty does not cover the center diamond.
TIMELINE
Our typical turn-around time to produce a custom ring is 2-3 weeks. If you are in a rush, we can speed things up for you. We also carry ready-made rings and semi-mounts that only need a center stone to be set if you are a last-minute shopper.
CANADA/USA/INTERNATIONAL SHIPPING:
Free shipping within Canada/USA.
Diamond Net provides fast, overnight express, or 2-day shipping to all our shipping destinations. In addition to fast shipping, you can rest assured knowing that all items are securely packaged and fully insured while in transit to your home or office.
Please note: We only ship after your order has been completed and passed quality inspection. For payments via credit card: Loose diamonds are shipped no sooner than 7 business days after the card has been approved. All other jewelry and engagement rings will be shipped in 7-10 business days, depending on the production schedule of that item.
For your protection, Diamond Net always:
- Insures and registers all items for their full value
- Uses only FedEx services for the fastest and safest delivery of high-value packages
- Requires that all deliveries be made to a physical business or home address
- Disallows delivery to P.O Box addresses
- Requires an adult to sign for the package
- Allows for an alternative shipping address
At the time your order is placed, we will collect your billing and shipping information. For your own protection, we suggest that any credit card order be shipped to a valid address on file with the credit card company, although alternate addresses are acceptable. We can also arrange to have your package shipped to a local FedEx station for pick-up. You may call our office at any time for assistance locating the nearest FedEx facility.
EXCHANGE/RETURN POLICY
If for any reason you are not 100% satisfied with your purchase, you may return the item for a full refund in its original condition and packaging with appropriate original documentation within 14 days for in-person purchases and within 30 days for online purchases of the date of purchase or shipment. (Conditions Apply)
You have 1 year after purchase to exchange your item. To arrange a return by shipping please contact us at 7783185208 or by email at info@diamondnet.ca (Monday to Friday 9:30 am -6 pm). We will validate your purchase and qualification for return.
The original shipping charges are non-refundable. (If applicable)
Shipping charges to return any item are at the customer’s expense.
Custom-designed merchandise, class rings, special ordered watches, and items engraved with personalized information cannot be returned or exchanged.
Any item that has been modified (resized) or is not in resale condition will not be eligible for refund or exchange.
For returns made through diamondnet.ca, we will email confirmation when your item has been received and that your refund will be processed within 3-4 business days.
How to package your return:
- Include your receipt
- Circle items you are returning
- Contact FedEx or Canada Post for parcel pick-up
- Completely fill out the courier-shipping label
- Pack items as received, with all receipts, warranties, and appraisal cards inside the courier box
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