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I was referred to this group by a few friends who were customers as well. Felix is a very approachable guy. He never pressured me to buy anything or up sell me. In fact when I wanted a platinum band he told me that I should perhaps consider white gold to keep the costs down. I ended up going with platinum anyway and he helped bring in a diamond for me from New York. Anytime I hit him up whether it's to do a plat stamp or to stop by he's never turned me down even though he's busy. He never said "no" to any of my requests and just always got the job done. From start to finish he answered so many of my questions. I had LOTS of questions. I just like that he's always made himself available and never made any of my requests seem like too much. The finished product was absolute stunning. My fiance loves the engagement ring. I cannot express my gratitude enough. The buying experience was incredible. I'm happy that there is life time servicing available for the ring - cleaning, polishing, resizing, ect. I will be back for wedding bands.
John NguyenOctober 4, 2018
Felix has incredible patience. I saw him for 6 months, explaining what I wanted and he created such a beautiful ring for me. He is honest and has quality product. I found him on line without a referral. I had my ring appraised independently of him and it was bang on. I highly recommend him. I will not hesitate to use him again for my next piece. Pippa
Pippa PlattApril 17, 2018
Felix was so incredibly professional, clear and always listening to what your asking for. He didn't beat around the bush and at no point did I feel like he was going to upsell me. He stayed within the budget I gave him and was VERY knowledgeable about his product, he managed my expectations of what I was looking for and gave me the perfect amount of options (not too many to be overwhelmed with). I will from now on be going to Felix for ALL my diamond needs. Thank you Felix!
Carey WadgeMay 8, 2019
The most amazing experience ever! Felix was very helpful, knowledgeable and very relaxed in his approach. We did not feel any pressure from him to purchase and managed to stay within budget. Highly recommend!
Imderdeep TiwanaSeptember 21, 2019
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