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Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
I usually never leave a Google review but I feel Felix deserves praise. After going to various diamond dealers for an engagement ring, I chose Felix. He was extremely helpful and knowledgeable. He never pressures you to commit to anything. I have referred my family and friends to Felix. Keep up the good work!
Dan WongNovember 13, 2018
Felix was extremely patient and informative during my visit with him helping me select the ring of my choice and eventually helping me customize and design my engagement ring. Price and quality of his stones are beyond reasonable compared to market prices at brand name stores and he takes the time to educate you to find the ring/stone that suits your needs and budget. Highly recommended before making your decision. Thank you Felix!
Thomas TsaoMay 23, 2019
Amazing dealer. I was dealing with Felix and he was pretty good he helped me in my budget. he showed me a different diamond then I found a better one and he gave me the diamond I wanted and in my budget. he was really understanding and great to work with. I shopped around at other places but when it came down the price Felix gave me was better. He's good at what he does. I highly recommend him.
Gobind ThandiDecember 13, 2018
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