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Not going to lie, we were difficult customers looking for a very specific diamond for my engagement ring. Felix helped us seamlessly through the process and was very accommodating. Not once did he complain or give up. Costumer service was so genuine that we reffered someone even before I got my ring back!!
Aman AtwalMay 16, 2019
Felix is amazing and was very helpful and knowledgeable when it came to picking stones and settings and guiding what looks the best/size on finger! He has a large variety of diamonds which helps the process to see different shapes on hand. We never felt pressured to buy anything and the turnaround time for the finished product was SOO QUICK! Highly recommend!
Jas DhillonJune 28, 2023
Felix has incredible patience. I saw him for 6 months, explaining what I wanted and he created such a beautiful ring for me. He is honest and has quality product. I found him on line without a referral. I had my ring appraised independently of him and it was bang on. I highly recommend him. I will not hesitate to use him again for my next piece. Pippa
Pippa PlattApril 17, 2018
We are so happy with the items we had custom made by Felix, we will absolutely be back for more items in the future
Annie PageJuly 12, 2021
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