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Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
Great selection of product and a great experience. Would definitely buy from Felix again.
JordanAugust 10, 2020
Felix was very helpful in the selection process of the diamond and ring. I would definitely recommend them to all our family and friends. Thank you!
Margaret HuynhSeptember 23, 2019
I had an amazing experience with both Roy and Felix. The customer service and expertise was outstanding, and the purchase was exactly what I was looking for and more!! I am so pleased with the service I received from both Felix and Roy and look forward to working with them for my next purchase. Both Felix and Roy went above and beyond to help me find the perfect gift! Thanks again!
Robin SahiApril 21, 2023
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