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Felix has incredible patience. I saw him for 6 months, explaining what I wanted and he created such a beautiful ring for me. He is honest and has quality product. I found him on line without a referral. I had my ring appraised independently of him and it was bang on. I highly recommend him. I will not hesitate to use him again for my next piece. Pippa
Pippa PlattApril 17, 2018
Customer service is top notch. In COVID times I was extremely reluctant to visit in person, which led to nearly the entire purchase and customization process being handled over email and phone. When I did visit to pick it up, Felix was professional and ensured my needs were taken care of as soon as they came up: This included multiple re-sizings of the engagement ring for my finacee. I strongly recommend Felix for his service and professionalism!
Bernard ChengMarch 16, 2021
Words can’t describe the level of professionalism we’ve encountered. From day one it has been nothing but a positive experience. We will certainly move forward with designing our wedding bands in the next few months. I would certainly recommend anyone that I know to deal with Felix. Thank you so much
Rob HApril 14, 2021
For 20 years married and 25 years together, I decided it was time to upgrade my spouse's diamond on her ring plus update the yellow gold stying for the engagement ring and the wedding band to platinum. Felix provided many diamond options to look at, which was very competitively priced compared to traditional jewelry stores in the mall. His advice on viewing and seeing various diamonds in the same light was very helpful. His inventory of loose diamonds was very impressive as there seemed to be a lot of options to choose from. Certified with the traditional levels of C's for whatever reason, do not always appear as brilliant in real life as others in the same certification category. I was able to pick a large brilliant diamond with a lot of fire and it surprised me what the C's stated on the certificate. I then described what I wanted in a setting plus an accompanying wedding band to which Felix created two matching custom pieces exactly as I had described. It was an amazing experience overall and service was impeccable. The diamond certificate and appraisal was included which was a bonus. I would recommend Felix to anyone looking for honest, competitive pricing with great advice and service.
Alan TamJanuary 5, 2021
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