I was referred to this group by a few friends who were customers as well.
Felix is a very approachable guy. He never pressured me to buy anything or up sell me. In fact when I wanted a platinum band he told me that I should perhaps consider white gold to keep the costs down. I ended up going with platinum anyway and he helped bring in a diamond for me from New York.
Anytime I hit him up whether it's to do a plat stamp or to stop by he's never turned me down even though he's busy. He never said "no" to any of my requests and just always got the job done. From start to finish he answered so many of my questions. I had LOTS of questions. I just like that he's always made himself available and never made any of my requests seem like too much.
The finished product was absolute stunning. My fiance loves the engagement ring. I cannot express my gratitude enough. The buying experience was incredible. I'm happy that there is life time servicing available for the ring - cleaning, polishing, resizing, ect.
I will be back for wedding bands.
John Nguyen October 4, 2018
Felix was a awesome guy to work with. When it came to getting me a custom made engagement ring he got exactly what I wanted with super fast turn around. Also the price comparison to him VS others was almost half the price for a similar diamond.. I highly recommend him & DiamondNet.
Gabriel Ansel July 11, 2018
For 20 years married and 25 years together, I decided it was time to upgrade my spouse's diamond on her ring plus update the yellow gold stying for the engagement ring and the wedding band to platinum. Felix provided many diamond options to look at, which was very competitively priced compared to traditional jewelry stores in the mall. His advice on viewing and seeing various diamonds in the same light was very helpful. His inventory of loose diamonds was very impressive as there seemed to be a lot of options to choose from. Certified with the traditional levels of C's for whatever reason, do not always appear as brilliant in real life as others in the same certification category. I was able to pick a large brilliant diamond with a lot of fire and it surprised me what the C's stated on the certificate. I then described what I wanted in a setting plus an accompanying wedding band to which Felix created two matching custom pieces exactly as I had described. It was an amazing experience overall and service was impeccable. The diamond certificate and appraisal was included which was a bonus. I would recommend Felix to anyone looking for honest, competitive pricing with great advice and service.
May 27, 2022 - As a follow up, Felix created a custom diamond anniversary band that had diamond around 3/4 of the ring. Another amazing experience, the service continues to be impeccable and very good value for money. I continue to be impressed by Felix and what he is able to deliver. Very honest and easy to deal with.
Alan Tam May 27, 2022
I recently purchased my fiancés engagement ring from this store and can’t thank Roy and Felix enough for their professionalism and personalized service, along with their genuine care and dedication, created an stress-free and enjoyable experience for me.
Throughout the entire process, Roy and Felix went above and beyond to ensure an amazing experience and advice on picking the right diamond and ring. They patiently listened to my preference, guiding me through with significant expertise and knowledge along the way.
They provided detailed explanations about the characteristics of each stone, helping me make an informed decision. They also took the time to understand my vision and the style I was looking for, incorporating it into a custom design that surpassed my expectations.
Overall, I would highly recommend this store to anyone looking for high-quality, unique jewellery. They offer a broad selection of diamonds, and outstanding customer service.